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De-escalation Training
Welcome to this aneemo training programme
Navigating This Course
Introduction (1:13)
Understanding Behaviour That Challenges and Its Context
Working in Challenging Environments (4:19)
Common Triggers (2:29)
What Is the Meaning of the Behaviour? - Reflective Exercise
The Impact of Trauma (4:25)
What Is Re-traumatisation? (4:05)
Quiz 1
Practical De-Escalation and Support Skills
Managing Risky Situations (5:36)
The Assault Cycle (3:30)
Verbal De-escalation (4:53)
D.E.F.U.S.E. - Test Your Knowledge
Choosing How to Respond (3:00)
How Behaviours Interact (3:00)
The Power of Empathy and Validation (4:15)
Maintaining Healthy Boundaries (4:53)
Impact on Staff of Working in Challenging Situations
Debrief (4:36)
Quiz 2
End of course
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D.E.F.U.S.E. - Test Your Knowledge
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