De-escalation Training

Everything you need to know about de-escalation

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This course is designed to help you understand behaviour that challenges, what some of the triggers might be and what you can do as an individual or a staff member to take the heat out of a challenging situation.

We will also think about the support that you need as an individual and staff team, and how small things such as body language and empathic validation can help us manage difficult situations in the most effective way.

Length: 2 modules Duration: 30 - 45 minutes of study per module

Your Instructor

Dr Emma Williamson
Dr Emma Williamson

Passionately working across organisational boundaries to develop new approaches to address health inequalities, Dr Williamson has a national reputation as leader in the development and delivery of services to address the needs of complex and multiply disadvantaged populations.

Emma is also the CEO of aneemo Ltd staff training and development company, works in private practice, teaches on the Clinical Psychology Doctorate at the Kings College London’s Institute of Psychiatry, Psychology and Neuroscience and is a published author; regularly talking at conferences, in national media, TV documentaries & news programmes.

Frequently Asked Questions

When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

Get started now!